Credit holidays. Customers are complaining en masse about banks. at the Financial Ombudsman

Already noted 2,120 reports on bank activities regarding credit holidays – the press office of the Financial Ombudsman (RF) announced on Thursday. In this case asked the Office of Competition and Consumer Protection (UOKiK) to investigate the matter.

As part of the monitoring of the implementation of the Act on Credit Holidays, from July 28, 2022, the Office of the Financial Ombudsman noted the actions of banks that may be treated as inconsistent with applicable regulations. The reservations concern mainly the criteria for qualifying customers to take advantage of the “credit holidays” and the rules for applying for deferment of installments.

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